Hey all! We pride ourselves on being different because we're a small business. We love that we know many of you personally and remember your names and remember your preferences. I will be the first to tell you, I'm a research nerd, and I actually genuinely ENJOY researching supplements and finding things you've been searching for - even if they ARE recommended by Dr. Oz ;-) I know I speak for all of us when I say Sharon, Jean, Donna, and I love our customers. And we think you probably know that and come to see us BECAUSE we take that time and we're a small business.
But, because we're a small business, we have to enforce some of our store policies. If you need us to special order something for you that we don't normally carry, we are HAPPY to do this. But we have to ask that all special orders are pre-paid upfront.
Our return policy is 30 days, unopened, with store receipt. We cannot accept returns on opened items, unless there is something wrong with the item. No returns on special orders.
When making an appointment to see Sharon, we will ask you to provide us with a credit card number to hold the appointment. We will not charge your card at the time of the appointment, but we do ask that you give us 24 hour notice if you need to change or cancel the appointment so that we can give that time to another client. No shows will be charged for a consultation.
We hope that you understand and want you to know how grateful we are to have the best loyal customers!
~ Mary Beth
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